At Massachusetts General Hospital, Dr. Betancourt (pictured at left) is the director of both the Disparities Solutions Center (DSC) and Multicultural Education. He is also an associate professor of Medicine, Harvard Medical School. Of Puerto Rican descent, Dr. Betancourt grew up in a bilingual, bicultural home. As a child, he served as an interpreter for his grandmother, who didn’t speak English. He saw firsthand how language and cultural barriers contribute to patient vulnerability and low-quality care.
He was succeeded by Gary Gottlieb, MD, formerly president of Brigham and Women’s Hospital. During his tenure, Dr. Mongan oversaw the expansion of the system’s integrated healthcare network throughout eastern Massachusetts. Partners is the largest private employer in Massachusetts.