Where should my mother have her knee replaced?

Elizabeth Mort, MD, MPH, is senior vice president of Quality and Safety at Massachusetts General Hospital and the Massachusetts General Physicians Organization. A practicing general internist, Dr. Mort leads high-stakes quality and safety measurement and improvement work across a broad range of initiatives at Mass General.

Patrick Lee, MD

“Global lessons for local solutions.” That’s the motto of the Global Primary Care Program at Massachusetts General Hospital. We can use examples of best practice from around the world to build better health systems and improve primary care right at home — wherever home might be.

High Quality Care for All: Our Quest for Equity in Health Care

At Massachusetts General Hospital, Dr. Betancourt (pictured at left) is the director of both the Disparities Solutions Center (DSC) and Multicultural Education. He is also an associate professor of Medicine, Harvard Medical School. Of Puerto Rican descent, Dr. Betancourt grew up in a bilingual, bicultural home. As a child, he served as an interpreter for his grandmother, who didn’t speak English. He saw firsthand how language and cultural barriers contribute to patient vulnerability and low-quality care.

Op-Ed, Joan Quinlan, MPA, and Jeffrey P. Collins, MD

To grasp the depth of Massachusetts General Hospital’s commitment to the community, we must go back to the very founding of the institution in 1811 — to our roots. The document that declared the need for the hospital, referred to as the “circular letter”, was written by two young physicians and sent to wealthy citizens of Boston to ask for their financial support for the cause.

James J. Mongan, MD

On the last day of 2009, James J. Mongan, MD, stepped down as president and chief executive officer of Partners HealthCare, Massachusetts General Hospital’s parent organization after seven fruitful years at the helm.

He was succeeded by Gary Gottlieb, MD, formerly president of Brigham and Women’s Hospital. During his tenure, Dr. Mongan oversaw the expansion of the system’s integrated healthcare network throughout eastern Massachusetts. Partners is the largest private employer in Massachusetts.